Phone: 07958 910288     Email: karen@myhospitalbag.co.uk
 
Delivery

myHospitalBag is delivered free of charge to mainland UK. Deliveries to Eire will incur a £12 charge and can only be ordered by added the delivery fee, which is found at the bottom of the Products page.  We offer delivery to USA, this delivery is a trackable service at a cost of £35.  For this price myHospitalBag will arrive in 2 separate parcels - the bag will arrive separately from the 35 essential items, to reduce the costs of International Delivery.

We aim to deliver within 5 working days although at times it may take longer so please make sure you order in sufficient time for your due date. If you require an urgent delivery, please contact us on 07958 910288 or info@myhospitalbag.co.uk to discuss.

myHospitalBag will provide a refund within 14 days of receipt, as long as it is returned with all items unused and in their original packaging. myHospitalBag is sold as one unit and individual items contained within the bag can not be returned separately. To organise a refund, please contact us by email info@myhospitalbag.co.uk or call 07958910288 quoting your order number. Unfortunately we can not be responsible for the posting and packaging costs incurred in the return.

All items included are listed on the homepage, please be aware that the brand depicted on the homepage may vary.

 

 

 

 

Privacy Policy
We are committed to safeguarding the privacy of our website visitors; this Privacy Policy sets out how we will treat your personal information. 
(1) What information do we collect?
We may collect, store and use the following kinds of personal information:
(a) information about your visits to and use of this website (which may include your IP address, geographical location, browser type, referral source, length of visit and number of page views);
(b) information that you provide to us for the purpose of making a purchase (which may include your name, address and email address);
(c) information about any other dealings between you and us in relation to the website (for example, dealing with your questions about the products);
(d) any other information that you choose to send us by email or otherwise.
(2) Using your personal information
Personal information submitted on this website will be stored in our database and used for the purposes specified in this Privacy Policy or on the website. We may use the information about your website visits in the administration of this website, to improve the website’s usability, and for marketing purposes. We may also use your personal information to:
(a)  improve your browsing experience by personalising the website;
(b)  carry out transactions between you and us on or in relation to this website, including effecting payment for any services you purchase; and
We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
(3) Other disclosures
In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this Privacy Policy, we may disclose information about you: 
(a)  to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c)  in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and 
Except as provided in this Privacy Policy, we will not provide your information to third parties.
(4) International data transfers
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate or in which our servers are situated. Information which you provide may be accessed via the internet by users in countries which do not have data protection laws equivalent to those in force in the European Economic Area. In addition, in order to process credit and debit card transactions it may be necessary for the processing agent to send your personal details outside the EEA in order to verify those details. You expressly agree to such transfers.
(5)  Security of your personal information
We will take reasonable precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
(6)  Policy amendments
We may update this Privacy Policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.  
(7) Your rights
 You may instruct us to provide you with any personal information we hold about you.  Provision of such information may be subject to the payment of a fee (currently fixed at £10.00).
(8) Cookies
We may collect information about your computer, including where available your IP address, operating system and browser type. This is statistical data about our users` browsing actions and patterns, and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using cookies. Cookies are small software files, typically consisting of numbers and letters, which are placed by a website onto the computer, telephone or other device used to access that website
(9) Third party websites
 Th website contains links to other websites. We are not responsible for the privacy policies of third party websites.
(10)   Contact
 If you have any questions about this Privacy Policy or our treatment of your personal information, please contact us at myHospitalBag Customer Services, ACT Retail, 53 Armitage Road, London NW11

 

 

 
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